Terri Hay

Terri Hay is currently a Program Area Director at Policy Research Associates (PRA). As Program Area Director, she maintains a substantive role on each area project and works closely with the CEO and Project Directors to ensure personnel, budgets, deliverables, and timelines are aligned, including the federally funded Program to Achieve Wellness; Service Members, Veterans, and their Families Technical Assistance (TA) Center; and Expanding the Adoption of Workplace Mental Health Approaches project. During her 17 years with PRA, Ms. Hay has provided management and oversight for projects focused on recovery supports, homelessness and housing, employment, and systems transformation. Her homelessness work included the National Center on Homelessness and Mental Illness, the Health Care for the Homeless Information Resource Center, the HUD-VASH Case Manager Training Program, and the SSI/SSDI Outreach, Access and Recovery (SOAR) TA Center. Ms. Hay’s systems transformation work includes leading the TA tasks within both the CMHS Transformation Center and SAMHSA’S GAINS Center for Behavioral Health and Justice Transformation focused on the Mental Health Transformation State Incentive Grant (MHTSIG) program, the Mental Health Transformation Grant (MHTG) program, and most recently, the Transforming Lives through Supported Employment Program (SEP). Most recently, Ms. Hay has taken on the role as Project Director of the Program to Achieve Wellness (PAW), a program funded within SAMHSA’s Wellness Initiative, providing TA to the field to support the integration of wellness into recovery-oriented services and systems. Prior to coming to PRA, Ms. Hay was a Project Coordinator within the Center for the Studies of Issues in Public Mental Health at the Nathan S. Kline Institute for Psychiatric Research. In this role, she coordinated an ethnographic field study of the Westchester County homeless service system, as well as two SAMHSA-funded research grants focused on supported housing and homeless families. Early in her career, Ms. Hay worked in two inpatient psychiatric hospitals in New York State with adults and adolescents, prompting her to look for opportunities to help transform behavioral health services and systems to recovery-oriented systems of care.