This webinar is the second session of the Program to Achieve Wellness’ five-part Cultural Activation Training series. In the previous webinar, participants were encouraged to reflect on their cultural identities and the role various cultural identities played in their lives. This presentation furthers that theme, discussing Cultural Activation Prompts (CAPs) and engaging individuals in recovery in their recovery/care process, which is known to improve patient outcomes. The webinar is presented by Lenora Reid-Rose and Jonique Freeman of Coordinated Care Services, Inc. 

Culture is essential when determining appropriate care and identifying areas to address in recovery and care. Consumer cultural activation refers to the involvement of a patient’s cultural lens in their care decisions. The patient is involved in their care, shares information that may be important in their treatment options, and has respect for themselves. Activation takes place within four stages. In the first stage, the consumer/patient and caregiver discuss the importance of cultural information in receiving treatment or care. In the second stage, stakeholders prepare for action and decide what cultural information caregivers need to know to administer care guidelines and treatment. In the third stage, open and supportive relationships are cultivated so patients feel encouraged to share information about cultural groups that could influence care received. When they share a trusting, supportive relationship, care providers, and consumers can be culturally engaged in the collaborative treatment and recovery process. The fourth step is the maintenance of this provider and client relationship through consistent and open communication.  

CAPs serve as a tool to promote cultural activation of patients, empowering them to be active participants in their treatment process. The presentation provides several questions that care providers can ask clients to encourage information sharing and cultural activation of the client. Prompts include asking the consumer if they prefer a care provider of a specific gender, what name the consumer would like to be called, and any existing negative or traumatic experiences relevant to the services they will receive. By bringing matters of cultural identity to the fore for both client and provider, the CAPs can help foster a more productive treatment and recovery relationship.  

View the other webinars in the Cultural Activation Training Series: Webinar 1 | Webinar 3 | Webinar 4 | Webinar 5. 

This resource was first shared in 2016. 

(Presentation, YouTube)